Privacy Policy
Hellas Canyon and its affiliates are committed to protecting your personal information that you share with us. We want you to understand our Privacy Policy and what it means to you, our customer. Take some time to review this privacy policy. By using our website or the services we offer, you consent to the use of the personal information you provide to us as described here. If you do not consent to the use of your information, please do not use our services. If you have any questions about the Privacy Policy or the information contained herein, please email us at hellascanyon@gmail.com. We make every effort to ensure that your personal information is protected and protected by complying with and acting in accordance with applicable law.
What is considered personal information and why will it be collected?
Hellas Canyon collects personal information only to the extent necessary for the delivery of the services, products or information you have stated, or to a dealer or other traveler reservation on your behalf.
Hellas Canyon, either directly or through our agency and partners, collects, holds, uses and discloses only the following personal information from customers and others during the provision of services or services: full name, age, home address, number phone number, email address, passport and travel medical information, where required, insurance details, ISIC information, if applicable, nationality, residence, food preferences, travel ratings, travel and accommodation preferences, comments you provide, card or other payment information etc. This information is collected to enable us to provide services to you as you requested.
We may also collect personal information, including contact information, if you choose to enter a contest or raffle with us, subscribe to our newsletter or request a booklet, which we will use only to provide you with the service you requested or other substantially similar services directly related to your request).
Hellas Canyon collects personal information from agents and agents, to the extent necessary for agents to book Hellas Canyon trips and to be appropriately credited for that reservation, as required and dictated by the agent’s relationship with the agency. Hellas Canyon. Such information may include name, employment or employer relationship, employment address or business address, etc. If you are a travel agent working with Hellas Canyon, Hellas Canyon may collect the personal information listed above for other passengers, information. This information may be collected directly by you or your employer (where authorized).
When the collection of certain personal data is not required for the delivery of the requested services or products, you may opt out of providing this information. For example, you can sign up for our e-marketing and newsletters with just one email address.
How is my personal information used or disclosed?
Hellas Canyon uses this personal information to provide the services or products you have requested or to provide you with information about these services or Hellas Canyon. This includes the use of personal information to: subscribe to newsletters, respond to your request for more information about our activities, make a reservation, provide information about Hellas Canyon or our services and receive and receive implement feedback on these services. In addition, our personal information allows us to:
Understand your needs as a customer and identify eligibility for our products and services.
Be informed about our products and services or about the products of our partners that we believe may be of interest to you.
Provide ongoing service and support, including resolving any issues with the services or products you request from Hellas Canyon.
To ensure the safety and security of our visitors and products.
Conducting internal accounting and management of our business.
Comply with laws, regulations and the like.
Hellas Canyon may also use your personal information to reserve products and services for you or on your behalf from third-party suppliers and service providers or other service providers or merchants for whom we act as agents from time to time. This collection of personal information may be for our internal purposes, for example, to process your reservation, and occasionally on behalf of the parties acting as agents, for their internal purposes in providing the services or products you asked. Please note that the consent you provide to the collection and use of personal information by Hellas Canyon also applies to the parts whose products and services we sell or provide on your behalf.
What are the consequences of failing to provide personal information?
If you do not provide the Personal Information we request, we may not be able to deliver the services you requested, which means that you will not be able to participate in our activities, purchase items from our store or subscribe to the newsletter us, to name a few. If you have made a deposit and then refuse to provide the necessary Personal Information to Hellas Canyon, which Hellas Canyon (or its affiliates) require to deliver the service for which the deposit was made, you may not be entitled to a refund for the service. Contact us if you have any questions about whether or not to provide Personal Information upon booking. Personal information is not collected if it is not provided to us.
This means you can visit and browse our site or make a call without having to provide personal information to Hellas Canyon.
How do we collect this information and obtain your consent?
We collect information from customers during the booking (or selection) process or during the investigation, where required, through our sales channels, such as the booking form via email or telephone, using medical forms completed by you or your authorized your representative, through online evaluations you have submitted via online or other entry voting for contests, contests or lotteries, using a brochure or other similar application forms or through our partners and others who make or update bookings on your behalf or interact with us on your behalf, even during the investigation (regardless of whether the investigation is booked).
This information is provided by you or on your behalf by someone you have authorized to make or request a reservation. We get your consent:
By written permission by e-mail, e-mail or fax or online booking form.
Verbal permission, with the consent of a third party (ie by your travel agent or the booking of the traveler on your behalf, to whom you have provided your personal information for this purpose).
How is your personal information protected?
The security and integrity of your Personal Information is important to us. All personal information is stored in secure databases at secure addresses to prevent unauthorized access.
Passwords, encryption devices, and firewalls protect these databases. Note, however, that internet data transmission cannot be guaranteed to be 100% secure. While we take all steps to ensure the security of your data, we cannot ensure the security of the information you transmit to us over the Internet.
Access to your personal and personal information
limited to authorized Hellas Canyon staff and any third party suppliers who require your information to provide the travel or other services you have requested (such as transport services, hotels, business services, and tour guides offering the services you purchase through of Hellas Canyon or that we organize on your behalf). We keep our employees and other associates informed of our policies and procedures and require strict compliance with this Policy to ensure that your information remains protected.
Unauthorized access to or disclosure of customer information is strictly prohibited.
Who do we share your personal information with?
Hellas Canyon will share your information with outside suppliers (such as drivers, travel companies, hotel companies, insurance companies, equipment suppliers, co-promoters or lotteries, credit card processors, etc.).
your country of residence and governed by different privacy laws) performing services on our behalf. As you would expect, you will need to provide some information to these suppliers in order to facilitate your booking and provide you with the services you have requested.
Make sure Hellas Canyon and its partners never sell, rent or exchange information about you or your travel information elsewhere. Of course, if all the assets of Hellas Canyon or any of the related parties identified in this policy are to be sold, your personal assets will be among the assets sold – although we undertake that any subsequent entity will be bound by it. the Privacy Policy, or one with equal or more terms of protection.
Can I see or correct my information and who will I contact?
Upon written request of the following information or by calling us at the telephone number listed at www.hellascanyon.com, you may request the right to view or correct your personal information, subject to certain restrictions. If you wish to check or verify the personal information you have provided to us, to determine to whom your personal information has been disclosed, to modify or delete any information, please contact us in writing at the following address, stating in detail the
your request to view, modify or delete):
Hellas canyon academy
Gallias 117
38221 Volos,
Greece
Tel: +30 6994584672
Email: hellascanyon@gmail.com
Subject to legal restrictions, you may withdraw your consent to the use of your information at any time and with reasonable notice.
If you refuse or withdraw
seek your consent for any purpose required of us to fulfill our product or service contract with you or Hellas Canyon, we will not be able to provide or continue to provide you with the product or service.
Hellas Canyon will send you brochures, newsletters
or other commercials only if you have chosen to receive them. You can register to receive such materials on our website.
Hellas Canyon retains the personal information of the traveler for as long as required, taking into account the purpose for which it was collected or for any other relevant or ancillary purpose and our legal and regulatory obligations. Hellas Canyon deletes or destroys in any other way the personal information of the traveler after a reasonable period of time. In some cases you may need to re-enter your personal information after it has been deleted.
Complaints
If you have any complaints about the collection, use, disclosure or processing of your personal information, if you believe that Hellas Canyon violates the terms or have questions about Hellas Canyon compliance with applicable privacy laws in relation to your Personal Details, please send a written letter or email to Hellas Canyon at hellascanyon@gmail.com or to the mailing address in the section above. You can also contact the Hellas Canyon team at the information contained on the Hellas Canyon website on “Reporting a breach of privacy”.
Hellas Canyon takes all complaints about your privacy and personal information very seriously. Upon receipt, we will review your complaint within 20 business days and provide a written response to the return address stated in the complaint. If such an answer is not satisfactory for you, we invite you to answer us, we will make every effort to resolve your concerns.
In case you give us a cancellation notice, the
Your information will be disclosed and will not be disclosed or used in any way you object to. However, the personal information we collect may be retained by us if necessary, taking into account the laws and legal instructions. Website policies and cookies
What is a cookie?
A cookie is a small text file that contains a unique identifier that a website sends to your computer’s web browser. While you visit a particular website, a cookie can be used to monitor your browser activity as well as provide you with a consistent and effective experience.
How do third party vendors use cookies?
Third-party vendors, including Google, display Hellas Canyon ads online. These third party vendors use cookies to display ads based on the user’s previous visits to the Hellas Canyon website. Neither Hellas Canyon nor any related third party vendor stores any personal information in cookie data. Users can opt out of the use of third-party cookies by visiting the ad network opt-out page.
How does Hellas Canyon use cookies?
Cookies can be used to speed up the booking process, so you do not have to repeat the same information over and over again. We may use cookies to measure the use of the website, such as the entry and exit points of visitors, how many people visit a particular section or page, and
details of searches performed and related information. If you make a purchase, we may also use cookies to track the transaction from one page to another. We do not store personal information in the cookie or use it for any other purpose.
Changes to this privacy policy
From time to time it may be necessary for Hellas Canyon to modify or revise this Privacy Policy, which modifications may also apply to your personal information collected under a prior version of this Policy. Hellas Canyon reserves the right to change this Privacy Policy at any time and for any reason. If we change the Policy, the revised version will be published on our website.
